COMMUTER COMMUNICATION

MBTA, you are not communicating with us, what’s going on? This is a way of communicating and building confidence in the MBTA.” Slogans and breakdowns In 2018, the MBTA signed…

NOW ARRIVING: A MAJOR MBTA DOCUMENT DUMP

…has pressured the MBTA to release documents related to “the status of the MBTA workforce,” including “strengths and weaknesses,” “calculations of mission-critical resource needs and current resource capabilities,” and a…

CRASH & “ERROR”

…a mediation session with the agency and Keolis officials. The Devines’ lawsuit claims that was at the request of the MBTA, which the MBTA denies in its response to the…

THE BEST OF BINJ: TRANSIT REPORTING

MBTA brand Hacks, Facts, & Contracts (June 28, 2022) By Dan Atkinson As trains broke down, the MBTA’s million-dollar marketing campaign kept running Hacks, Facts, & Contracts: FOIA Follow-Up (August…

HOW DOES THE FARE COLLECTION SYSTEM AT THE GLX WORK?

…payment system and ultimately issuing citations for riders who do not comply with the MBTA’s fare payment policies,” wrote Battiston. “The fare verification team will consist of uniformed, non-police, MBTA

“STATE OF GOOD REPAIR”

With the MBTA still very broken, agency lacks clarity in communications with contractors, commuters “We shouldn’t have to be backtracking and deciphering contract packages to figure out when the T…

INTRODUCING BINJ GARBAGE RAIL KIDS

…As trains broke down, the MBTA’s million-dollar marketing campaign kept running The MBTA’s Revolving Door BINJ receives critical MBTA safety documents after successfully appealing agency’s public records request denial In…

TERROR AT 50 FEET

…improved and expanded MBTA service. Just like the MBTA’s On-Demand Paratransit Pilot Program—currently extended to April 1—is already doing by contracting some of its “The Ride” service to Uber and…

CRISIS AVERTED

MBTA workers protest privatization. Image courtesy INVEST NOW.   MBTA bus mechanics beat back privatization… at a cost   February 14, 2018 BY JASON PRAMAS @JASONPRAMAS   Unionized bus mechanics…